We offer free worldwide shipping!

Tracking information is sent as soon as your order ships.

Typical delivery time: 7-10 business days, depending on location.

For urgent concerns, we recommend sending us an email at bymiori@gmail.com. All pages are run by the co-owners of the company, and we will be more than happy to provide you with the best experience when ordering from our shop!

Please let us know within the first 24 hours after you place an order if you need to change your shipping address. We recommend sending us an email at bymiori@gmail.com for the quickest response.

Please allow 24-48 hours for most orders to be made before receiving your shipping confirmation email. Orders during the holidays may be delayed due to high demand. If you still have not received a shipping confirmation email, please check your spam folder.

Allow 2-4 days for your order to process and the tracking to update. If tracking does not update after processing, let us know by sending us an email so we can resolve this issue.

Yes, we do accept international orders. Although shipping fees and timings may vary depending on where you are located outside the US.

If you wish to cancel an order or change your mind, please email us within 1-2 days of placing your order.

Our Paws-Approved Promise is your pet's comfort comes first!

Not seeing calmer grooming or smoother trims? Send it back within 14 days, provided they are not damaged after use. Email us at bymiori@gmail.com to get started.